Shipping policy
Shipping Policy
Thank you for shopping with Vellzora Store. We are committed to delivering your orders quickly and securely.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times may vary depending on your location and shipping carrier. Most orders are delivered within 10–15 business days.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can track your package.
Delays
Please note that delivery delays may occasionally occur due to weather, customs, or carrier-related issues beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us within 7 days of delivery.
Contact Us
If you have any questions regarding shipping, please contact us at: